Marketplace-Online shopping-sales 2021-2022

Marketplace-Online Shopping -Sales 2021-2022: As one of the most difficult years in recent history is over, it's the right time to look at the upcoming trends and adopt them for the good of our business. 2020 was definitely an exciting year for everyone, especially for B2B e-commerce businesses.

The online wholesale industry has undergone major changes and as technology becomes smarter, more trends will evolve in 2021. There was a time when corporate customers preferred the experience of a sales representative which has changed drastically as high-end and high-end products are now expected. convenience of mobile shopping, personalized experiences and ease of shopping through digital channels. This clearly shows a drastic change in the B2B e-commerce industry.

 

Marketplace-Online Shopping -Sales 2021-2022: Now, it's time to understand the prospects of wholesale businesses for 2021. Before exploring the top trends in the B2B online industry, consider the most important and inevitable trend in this industry is "Digital Transformation". As most industries have shifted to the digital age when the global pandemic occurred in early 2020, the wholesale industry has also accelerated towards digital transformation.

 

Are you also willing to keep up with the emerging trends of the industry and experience the new heights of success? Read below to discover top trend forecasts for 2021 and prepare for the bright future of e-commerce. Once you have completed the reading, you should be able to use this information to build and successfully manage your online (wholesale?) Business.

The following are the top B2B e-commerce trends to be adopted in 2021 and beyond

Marketplace-Online purchases -sales 2021-2022

1. B2B markets and niche markets will grow

With top online players moving from business to business like Amazon Business, most are expected to use multiple price comparison sites to buy multiple products at once. This has led to the trend of multi-vendor business models in the wholesale business.

The multi-vendor business (marketplace) has established a reputation in the market since its inception in the field of e-commerce. One of the most important things for its popularity is the huge growth opportunities. And the best thing about this model is that it helps manage suppliers, salespeople, distributors on many levels. Top features of the marketplace model include easy supplier registration, seamless payment transaction, automated shipping solutions for distributors and vendors, hassle-free tax management and more. In addition to this model, multi-store sales have also increased as never before in the B2B e-commerce category. For example, sales of construction equipment, stationery, storage supplies, tools and other categories are now made through a multi-store business model. The primary reason for this trend is to enhance customer comfort and best-in-class shopping experiences. With a corporate e-commerce solution such as (StoreHippo), you can leverage many business models and switch between them depending on your changing business requirements. What is a marketplace and how does it work?

 

2. Omnichannel for sale

Combining multiple sales channels into one is one of the most popular things in a large business.

If you're still wondering why you are looking at so many channels, wonder what it would be like to buy everything you need from one place? Let's look at some interesting statistics on omnichannel sales. More than 46% of internet searches start with shopping More than 37% of users use social media to research products and brands Clearly states that customers go through many profiles and channels before making a final decision. And it is important to take into account the needs of today's modern customers. This is a good time to embrace channel sales in the online wholesale industry. Includes online stores, social media and various other online channels. If you think that sales and different rules that differ from site to site are quite difficult and you have to log in again and again and again then selling through omnichannel is the ideal solution since you have peace of mind, you save all the time and while trying to ensure a great shopping experience for customers. StoreHippo's B2B e-commerce solution comes ready with (built-in e-commerce solution-to integrate with your products?). Helps you integrate social media channels to provide a user-friendly experience and enhance conversions. The wireless e-commerce solution and advanced capabilities help large companies promote repeat purchases and loyalty at different customer contact points.

 

3. Bigger shift to B2C - Marketplace-Online shopping-sales 2021-2022

Do you still think that B2B digital space is supposed to be a simple experience (difficult experience)? Not anymore? With B2C experiences, customers expect the same beautiful and dynamic experiences in the wholesale markets. A recent report shows that over 76% of business buyers consider website design to be the most important factors in making a purchase decision. Although the trend of beautiful online shopping between businesses has returned, 2021 is going to be a whole new revolution in this context. With StoreHippo's B2B e-commerce solution, it's extremely easy for you to choose from 100+ beautiful website design themes, change the look and feel of your website, and personalize your pages for your customers. Apart from this, you should also be able to change your wholesale business in the B2C department if you want to expand in the near future. Why use a platform when you can take advantage of a combination package. With the extensive features of StoreHippo, you can handle B2B requirements as well as B2C requirements in one place.

4. Personalized Shopping Experiences - Marketplace-Online Shopping-Sales 2021-2022

Making customers feel special is not out of fashion. In fact, this trend has become inevitable in recent years. As everyone says, "The customer is the king" in the world of retail, the same goes for B2B e-commerce. Personalization opportunities, customer-centric offers lead to a special bond with each customer and ultimately, more business profits.

And who does not want that? When you have the right e-commerce platform, it becomes very easy to please your customers with great personalization. A powerful toolkit helps you analyze customer activity, order frequency, purchase history, order volume and other details to create perfect personalized offers. Not only does it satisfy the customer at that moment, but it also keeps them loyal to your brand in the long run. The corporate e-commerce platform offered by StoreHippo ensures that you have a clear overview of the business along with advanced reports and details. Along with this, it also provides a powerful discount engine and marketing tools to offer special discounts and offers to your business customers.

5. M Commerce and PWA

Today, it is almost impossible for everyone to leave our mobile devices, even for a while. Well, it's not just about entertainment, calling and social media. Most of the work today is done on the mobile. At this time, more than 60% of B2B e-commerce market decisions are made on smartphones. Just as m2 commerce drives BXNUMXC, it is also one of the most exciting trends in the wholesale business segment. There is no better timing to adapt to this trend. With the huge growth of mobile markets, large companies will also have to opt for the e-commerce platform that has a mobile approach like StoreHippo. Provides a seamless customer experience on all mobile devices along with PWA, so that the store looks, feels and works like a mobile app on all devices. In addition, you can create your mobile applications (Android / iOS) directly from your control panel at no extra cost.

6. Flexible payment options - Marketplace-Online shopping-sales 2021-2022

Today's customers expect their purchases to be extremely fast and hassle-free. Especially in B2B e-commerce, the volume of orders and payment transactions is huge and customers are always looking for the most convenient payment method. It does not matter if the payment is online or via mobile phones, the customer should be able to make a quick payment through the preferred payment method. To accomplish this, your e-commerce solution must support excellent gateway integration. With StoreHippo, you can get an exhaustive list of payment gateways such as debit card, credit card, net banking, COD, subscription payments such as Razorpay subscription, Stripe debit, etc., payments on the market such as Paypal Adaptive, payment options later and many more the B2B e-commerce platform. You can also offer a seamless payment experience to your customers with in-store payment methods with StoreHippo such as payment wallets, UPIs, etc. on the wholesale business website. Do not wait to adopt these flexible payment options if you want to be on the e-commerce radar in 2021.

7. Best delivery

Delivery remains the backbone of the e-commerce business, whether retail or wholesale. A perfect shipping and delivery unit will remain as important as it was decades ago. Now is the time for automated shipping solutions. With the e-commerce corporate solution, B2B retailers can work with different shipping partners, monitor real-time shipping channels, provide discounted shipping, offer international shipping without any hassle. It can help them gain the trust of both local and global customers. The complete shipping solution offered by StoreHippo ensures that your wholesale company has a hassle-free logistics system, while keeping customers happy and satisfied with the services. In addition, you can also manage your own fleet (distribution?) With a dedicated StoreHippo delivery boys management module.

8. Sell ​​D2C, Contact Customers Directly - Marketplace-Online Shopping-Sales 2021-2022

The Direct-to-Consumer (D2C) strategy is becoming one of the most popular routes for manufacturers and brands to enter the market. The main reason behind its popularity is the elimination of the middle class. To name a few, D2C bridges the barrier between the consumer and producers to provide greater control over brand, marketing, reputation and sales. With corporate e-commerce solutions such as StoreHippo, it allows you to quickly set up online stores along with a variety of tools and features to support better marketing and sales. With a faster and more controlled approach, the D2C strategy has greater potential to leverage online channels to reach consumers and make sales.

 

Conclusion

How can StoreHippo help you adopt B2B e-commerce trends? All the trends presented here provide a clear picture of the bright future of the internet industry from business to business. Given the huge changes that are going to take place in B2B e-commerce, it is recommended that you adopt these trends with the right technology before your time is up. If you are already an online marketer or planning to become one, following these trends can help you build a strong online business. However, you must use the advanced corporate e-commerce platform for this to happen. And StoreHippo has everything you need to take advantage of these increased demands of the time. And the best way is to teach yourself how to improve your sales. Experience the rich capabilities of the B2B platform and understand the results for yourself. Start now in the marketplace of eshops.gr